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Familiarize yourself with Student Rights and Responsibilities (see below) before submitting any requests.
Know the academic policies of the university, college, and your degree program.
Verify your schedule each semester during and after the add/drop/withdrawal period to be sure you are registered for the courses you think you are.
Submit requests well before any deadline associated with the request. Requests are reviewed in the order they are received and requests cannot be expedited based on late submission.
Insure your university record is free of all holds. Holds can delay or prevent the processing of a request, including financial and immunization holds.
Check your official Mason email regularly. The Undergraduate Academic Affairs office will respond to your request via your Mason email.
Check with the office to be sure that your documentation, fax, email, or other supporting information has been received.Contact the office if you have not received a response within two weeks.
If you want anyone else to receive information about your request, file an official FERPA release form with the Registrar's office.
